Last updated: 09/06/2026
Introduction
Pin Voyage is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase.
Information We Collect
We may collect and process the following information:
- Name
- Billing and delivery addresses
- Email address
- Telephone number
- Order details and purchase history
- Payment information (processed securely through third-party payment providers)
- IP address and browser information
- Website usage data through cookies and analytics tools
How We Use Your Information
We use your information to:
- Process and fulfil orders
- Provide customer support
- Communicate regarding your orders
- Improve our website and services
- Prevent fraud and maintain website security
- Comply with legal and tax obligations
- Send marketing communications where you have consented to receive them
Payment Processing
Payments made through our website are processed securely by Stripe. We do not store or have access to your full payment card details.
For information about how Stripe processes personal data, please refer to Stripe’s Privacy Policy.
Cookies
Our website uses cookies to provide essential functionality and improve the user experience.
For detailed information about the cookies we use and how to manage your preferences, please see our Cookie Policy.
Analytics and Advertising
We use Google Analytics to help us understand how visitors use our website. This information helps us improve our products, services, and website performance.
Google Analytics may collect information such as pages visited, time spent on the site, device information, and approximate location data. This information is generally aggregated and does not directly identify individual visitors.
We may also use Google Merchant Center, Google Ads, Pinterest, and similar marketing platforms to display and measure advertisements relating to our products.
Sharing Information
We do not sell your personal information.
We may share information with trusted third parties where necessary to:
- Process payments
- Deliver orders
- Provide website hosting and technical services
- Provide website analytics and advertising services
- Comply with legal obligations
- Prevent fraud and protect our business
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this policy and to comply with legal, accounting, and tax obligations.
Your Rights
Under UK data protection law, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict processing
- Object to certain processing activities
- Request transfer of your data where applicable
To exercise any of these rights, please contact us.
Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us via the contact page on our website.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.